The assertive message format

The assertive message format

A. should be worded to suit your own style of communication.
B. may require you to repeat a part to ensure the other person's understanding.
C. may be delivered in mixed order of the elements.
D. can combine two or more elements in a single phrase.
E. All of these answers are correct.








Answer: E

Talking the most, interrupting the other person, and changing the topic most often are all common indicators of

Talking the most, interrupting the other person, and changing the topic most often are all common indicators of

A. powerful control.
B. conversation control.
C. distributional control.
D. decision control.
E. context control.








Answer: B

Some studies show that computer-mediated communication

Some studies show that computer-mediated communication

A. always ensures intimacy.
B. enhances verbal, emotional, and social intimacy in interpersonal relationships.
C. is harmful to sustaining intimacy.
D. results in one level of self-disclosure.
E. None of these answers are correct.









Answer: B

Social exchange theory suggests that we often seek out people who can give us

Social exchange theory suggests that we often seek out people who can give us

A. relational rewards rather than physical ones.
B. rewards greater than or equal to the costs we encounter in dealing with them.
C. more self-esteem.
D. both relational and physical things without demanding anything of us.
E. something in exchange for what we give them.









Answer: B